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How to Cancel a Wix Premium Plan


How to Cancel a Wix Premium Plan

You have the option to cancel your Premium plan whenever you want. If you cancel it after the 14-day trial period, the plan won't renew automatically, but it will stay active until its set expiration date. Even after cancelling, if you change your mind before the expiration date, you can reactivate it by turning on the auto-renewal again.


For details about your payment dates, you can check the Billing History page. Additionally, you can view the expiration date of your plan on the Premium Subscriptions page.



Important Notes:


  • Site Visibility After Plan Cancellation: If you cancel your plan, your website will still be active and visible online. If you don't want your site to be accessible on the internet anymore, you need to either unpublish your site or make it invisible in search engine results.

  • Handling Other Wix Services: If you have other services through Wix, like a domain name or business email, and you decide you don't need them anymore, you must manually turn off the auto-renewal for each of these services. This action is separate from canceling your plan.

  • Reassigning a Plan: You have the option to unassign a plan from your site if you want to use it for a different site. However, it's important to note that unassigning a plan is not the same as canceling it. The plan remains active and available to be assigned to another site.



Are you sure you want to cancel?


If you're considering alternatives to cancelling your plan to improve your website, you might find the following options helpful. Click on the relevant links below for assistance with:


  • Switching to a Monthly Billing Cycle: Opt for a more flexible payment plan by switching from an annual to a monthly billing cycle.

  • Building Your Site: Get help with designing and developing your site to better meet your needs.

  • SEO and Marketing Tools: Explore tools and strategies to increase your site's visibility and attract more visitors.

  • Transferring or Reassigning Ownership of Your Plan: Learn how to transfer your current plan to a different site or assign it to a new owner.

  • Switching Plans: Find out about different plan options that might better suit your website's requirements.



Switching to a monthly billing cycle


You have the option to change your billing cycle from yearly to monthly. This can make it easier for you to manage your payments by spreading them out over the year.


You can opt to switch your subscription to a shorter, monthly cycle, allowing you to pay in smaller, monthly instalments. However, it's important to be aware that by doing this, you'll lose the cost savings that usually come with committing to a long-term plan. To understand more about this, click to learn more.



Building your Wix site


Need assistance in creating and maintaining your website content? We're here to help make it easier for you. Whether you're starting from scratch or looking to update your current site, our support can guide you through the process of building and managing your Wix site efficiently.


In the Wix Marketplace, you can find hundreds of skilled designers ready to assist you. If you need a professional to create your website using the Wix platform, consider hiring a Wix Partner. They can build any type of site to suit your needs. To find the perfect Wix Partner for your project, explore your options in the Wix Marketplace.



Site visibility


If your site isn't showing up on Google, Wix offers a variety of tools to help increase your site's online visibility. Utilize these resources to enhance how your site appears in search results and make it easier for people to find you online.


Wix SEO and Marketing Tools


  • Wix SEO Checklist: This feature guides you through optimizing your website for search engines like Google. We'll assist you in selecting the right keywords, creating a personalized SEO plan, and improving your site's ranking on search engine results pages.

  

  • Marketing Tools: Wix provides a range of tools designed to increase traffic to your site. These include the Wix Email Campaign feature, which allows you to reach out to your audience effectively, and various Marketing Integrations to enhance your overall marketing strategy.



Transfer plan or give site ownership to a different site


If you're considering using your Premium plan for a different website, we're here to help guide you through the process. Follow our step-by-step instructions to seamlessly transfer your plan or change the ownership of your site.


Transferring a Plan to Another Site in Your Account:



  • Transferring Site Ownership: If you need to move not just your Premium plan, but also the entire ownership of your site (including any other services you've purchased through Wix) to a different Wix account, we provide a guide for that as well. This option is useful if you're handing over your site to someone else or changing the account managing the site.



Switch plans


Wix offers a variety of plans to cater to different needs and budgets. Whether you're looking for more features or need to adjust your current plan to better fit your requirements, you can explore the available options. Find out more about the different plans Wix has to offer by clicking below.


Looking for a Different Premium Plan?


Wix provides the flexibility to change your plan whenever you need. You can switch from one yearly plan to another based on your requirements, even if it means choosing a plan with fewer features. This allows you to tailor your subscription to match your current needs and preferences.



Canceling your Premium plan


Before you proceed, please read this important information:


  • Free Site Status: If you cancel your Premium plan, it will remain active until the end of your subscription period. After that, your site's URL will change back to the free Wix format (accountname.wixsite.com/siteaddress), and Wix ads will be displayed on your site.


  • Renewal Date: Your Premium plan is set to auto-renew up to 14 days before the original purchase date to avoid any downtime for your site. Canceling your plan will turn off this auto-renewal feature.


  • Trial Period: Premium plans paid with a credit card come with a 14-day trial period. If you cancel within this period, the trial ends immediately, and you get a full refund within 20 business days.


Note: If you want your plan to stay active until the end of the subscription period and only stop auto-renewal, wait until the 14-day trial period is over before canceling.


  • Other Subscriptions: Canceling your Premium plan won't automatically cancel any domains, mailboxes, or app subscriptions in your Wix account. These need to be canceled separately.


  • Deleting a Site: Canceling a Premium plan doesn't delete the site it's assigned to. If you wish to delete your site, first cancel (or unassign) your plan, then follow these steps to delete your site.



To cancel your Premium plan:


  1. Log in to your Wix account and navigate to the 'Subscriptions' section.

  2. Find the plan you want to cancel and click on the 'Show More' icon  next to it.

  3. Select 'Cancel Plan' from the options.

  4. A pop-up will appear for confirmation. Click on 'Cancel Now' to confirm your decision.


Note: This action doesn't cancel your plan immediately. Instead, it stops the plan from renewing at the end of your current subscription period.



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