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How to Connect a Domain to Wix Using the Pointing Method

Updated: Dec 13, 2023

To link your website's domain to Wix without moving your domain's DNS settings from their current location, you can use the pointing method.

Usually, we suggest not using the pointing method because we can't help with issues in accounts hosted by other companies. But, if your domain has complex DNS settings that you don't want to change, then pointing could be the right choice for you.

Before you begin: You must upgrade your Wix site to a Premium plan before you can connect your domain.

Step 1 | Add Your Domain to Your Wix Account

Before you make changes to your domain's DNS settings, you need to add your domain to your Wix account. Here's how to do it:

  1. Go to the "Domains" section in your Wix account.

  2. Click on "Add an Existing Domain."

  3. Choose "Connect a domain you already own."

  4. Pick the website you want to link to your domain and click "Next."

  5. Type in your domain name and select "Let's Go."

  6. Confirm that you own the domain by clicking "I own this domain."

  7. Check the information shown on the screen and then click "Start."

  8. At the top of the page, you'll see a sentence with a "Pointing" link – click on it.

  9. Finally, choose "Switch to Pointing" to complete the process.

Connect your domain by pointing wix
Step 1-9
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Step 2 | Update the DNS records in your domain host account

To complete the setup, you need to update some settings for your domain. These settings are known as DNS records and can be found in the account of the company where you purchased your domain.

In your Wix account, you'll find easy-to-follow instructions. These will guide you through the process of changing the DNS records in your domain host account.

Make sure to keep the Wix instruction page open as you follow the steps in your domain host's account. The instructions will clearly explain what needs to be done, including the specific settings you should apply.

To update your DNS records in your host account:

  1. Sign in to your domain's current host account:

    1. Open a new tab in your web browser.

    2. Navigate to your domain host's website and log into your account.

    3. Switch back to the instructions in your Wix dashboard.

    4. Click on the 'I logged in' button to proceed

  2. Locate the Domain Settings Page:

    1. Visit the domains section on your domain host's website.

    2. Look for your domain and access its settings panel.

    3. Go back to the step-by-step guide in your Wix dashboard.

    4. Click on 'I found my domain settings' to confirm.

  3. Locate Your DNS Records:

    1. In your domain settings, find the section where DNS server records are managed or edited.

    2. Return to the instructions in your Wix dashboard.

    3. Click on 'I found the DNS records' to proceed.

  4. Update Your DNS Records:

    1. On your domain host's website, change your current DNS records to the ones provided on your Wix domains page. Note: The DNS records shown to you might be different from the example image. Make sure to use the DNS records displayed on your own domains page.

    2. Go back to the instructions in your Wix dashboard.

    3. Click on 'I updated my records' once you have made the changes.

Connect to My Wix Website
Step 2-1-C

Update your DNS Records
Step 2-4-A

If you're finding it difficult to update your DNS records, don't hesitate to reach out to your domain host for help. To make things easier, we've prepared an email template for you. This template is designed to clearly communicate what you need to do, making the process smoother and more efficient.

Send these details to your domain host

To whom it may concern at {name of domain host (e.g., GoDaddy)}, My name is {your name}, and I purchased the following domain from you: {your domain URL (e.g.}. I've built a site on and want to connect my domain via pointing. Please update the DNS records in my account to these records: A Record: CNAME Record: Thanks,
  • Important: It's essential that you update both your CNAME and A record with your domain host. If these updates are not completed, your website might be flagged as unsecure. As a result, visitors to your site could encounter a warning message indicating security concerns.

Your Connection to this site is not secure.
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Step 3 | Wait for your domain to propagate

You've completed the necessary steps. Now, it can take up to 48 hours for your domain's updated DNS records to take effect globally. This process is called domain propagation. You can learn more about how domain propagation works and what to expect during this period.

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Frequently Asked Questions

Why am I seeing a 'www.www.' loop in my browser's address bar?

If your browser's address bar shows a 'www.www.' loop before your domain, it suggests that your DNS records might be set up incorrectly, or they haven't fully updated yet.

Here are steps to fix this issue:

  1. Double-check that you have entered the correct DNS records in your domain host account. Remember, you need to add both the A record and the CNAME record to correctly direct your domain.

  2. Give it up to 48 hours for your DNS records to completely update.

  3. Clear the cache in your web browser.

  4. Perform a DNS flush.

  5. Try reloading your website.

Does Wix support the use of DNSSEC or DNS Proxies?

Wix does not work with Domain Name System Security Extensions (DNSSEC) or DNS Proxies such as Cloudflare. To make sure your domain updates properly, it's important to ensure these options are disabled before linking your domain to a Wix website.


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