The Trading Post Reviews: Pros, Cons, & Website Analysis

I’m not one to normally give a terrible review, but in this case I feel I have no choice. It’s unfortunate because the front staff was friendly to me when I made the initial purchase. I bought a bike trailer to take my little children on bike rides with me. It wasn’t cheap - $50. I checked over the item to ensure all the parts were present and intact before buying it. However, upon trying to get it out of the car, some of the harness broke. Not only did it break, it completely disintegrated. Upon further evaluation, my husband and I determined that the entire safety harness was compromised rendering the unit unsafe for its intended purpose. I called the store to request an exchange or return, as I believe that any reasonable secondhand business would accept their mistake in selling a potentially harmful child’s item. I understand that they host vendors, but assuredly in this case they should have made the effort to contact the vendor responsible for selling a defunct item. None of the managers I spoke to had any interest whatsoever in helping us. I am in the process of filing a report to the US Consumer Product Safety Commission.