Premier Catering PA Reviews: Pros, Cons, & Website Analysis

Do not trust this vendor with your event and make sure you read reviews from multiple sources like the Knot and Yelp because the google reviews are definitely inflated. Once they got our deposit, the problems started happening and this outweighed any positives we experienced. This vendor completely sabotaged our event, breached our contract, and left us utterly disappointed. I have never worked with any company as horrible as Premier.

Premier servers could not answer questions about appetizers or entrees being served to guests, entrees were not prepared as promised despite Premier providing the options we chose (including known allergy concerns that were served to guests anyways and pasta primavera served with gray slimy peppers recycled from other entrees), Premier did not provide contractually promised items (curtains for bar, candles for tables, beer served in glasses, etc.), Premier arrived late and threw off our timeline by having dinner extend 45 minutes over schedule, and they took liberty in making changes that didn’t follow our agreement. This meant we were paying for other services booked during a time we couldn’t use them.

This vendor claims to have a reputation that they can make anything happen for your event and that’s simply not true. The first red flag should have been that they claim to have been in business for 50 years but have limited reviews from only a few years, suggesting they’ve needed to rebrand, or try to silence truthful reviews.

We experienced attempts from Mark to force multiple options on us despite making specific requests, make misogynistic remarks towards our planner and my wife, and eventually leading to 20 different proposals for them to actually get things correct on paper - which they still didn't follow. This included having me drive to Premier 2 days before the event to help them do their job correctly just to have them ignore nearly everything we agreed on. At the event, the results felt so foreign that it was as if we received someone else’s order. They are unprofessional, unresponsive, extremely stressful to work with and the costs are outlandish for their poor service.

Finally, we eventually got through to them about botched services on our June 2023 event and they’ve offered an $8,200 refund as of 7/31/23. Thereafter, there was radio silence until we heard from Robert 1 month later just to be threatened that they’d withhold the check because we followed up too many times. As of May 2025, we have yet to see our promised refund - to the point where we needed to get multiple parties involved. Mark, Tim, Robert, and Celena all played a role in creating this experience, and it’s truly not worth your trouble to have Premier catering at your event. Despite any retaliation or dispute on this review from this vendor, this is intended to provide an honest and truthful summary of our experience. It’s too risky to even consider them for your event, so I’d encourage you to look elsewhere.