On The Town Limousines Reviews: Pros, Cons, & Website Analysis
View the Website Audit Report for On The Town Limousines located in Garrett, Maryland.
Website Analysis
See an overview of your website's report scores, including:
On-Page SEO, Links, Usability, Performance, and Social.
Top Recommendations:
1
Enhance your On-Page SEO by optimizing title tags, meta descriptions, and header tags for relevant keywords in the limousine service niche. Ensure that each page has unique and descriptive tags to improve search engine visibility.
2
Improve the website's performance by compressing images, enabling browser caching, and minimizing HTTP requests. A faster website not only enhances user experience but also positively impacts your SEO rankings.
3
Strengthen your link-building strategy by engaging with local businesses and influencers in the transportation and event sectors. High-quality backlinks from relevant sites will boost your credibility and search engine ranking.
Organic Traffic
Organic Keywords
Website Overview Report for On The Town Limousines
Upon auditing the website onthetownlimousines.com, we have noticed a variety of areas that could use strengthening to enhance its overall digital presence. The on-page SEO necessitates a strategic adjustment to maximize its potential effectively. Boosting the quality and quantity of organic, worthwhile backlinks leading to the site would elevate the link score. The site's usability could be enriched, promoting a more inviting interactive experience for the user. Attention should also be given to enhance the website's performance to deliver fast loading speeds further, reliability and smooth browsing experience. The integration of social media activities can also be improved to boost audience engagement and lead to organic growth, thus positively influencing the overall score. There are numerous opportunities for refined tuning and optimization that can effectively raise its overall visibility, making the website more competitive in its industry. We look forward to discussing these potential enhancements in a strategy call.
On The Town Limousines AI Search Ranking Scorecard
Relevance
75
To improve your relevance score, consider optimizing content to align more closely with common search queries related to limousine services in your area. Incorporating more local keywords and addressing frequently asked questions can enhance your visibility in search results.
Trustworthiness
80
Strengthen your trustworthiness by ensuring consistent and accurate listings across all local directories, and consider adding more customer reviews to your online profiles. Upgrading to a secure HTTPS connection will further increase credibility.
Website Quality
70
Enhance website quality by optimizing loading times and ensuring that the user experience is seamless, particularly on mobile devices. Adding more original content that provides value to visitors can also improve engagement.
Local Presence
65
To boost your local presence, ensure your Google Business Profile is fully optimized and maintain consistency in listing information across platforms. Actively seek local reviews to build credibility within your community.
Engagement
60
Fostering higher engagement can be achieved by creating more interactive content or offering booking options directly through the site. Analyzing visitor behavior can help identify areas for improvement to keep users engaged.
Connected Social Media Accounts for On The Town Limousines
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On The Town Limousines Business Overview
Contact On The Town Limousines
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3016955466
On The Town Limousines is a high-end limousine service based in Maryland renowned for their upscale transportation solutions. They cater to a broad range of requirements including airport transfers, corporate travel, special events like weddings, proms, winery tours, and holiday gatherings. The company has built a stellar reputation owing to their professional chauffeurs, superb fleet of premium vehicles, and an unwavering commitment to service excellence. This dedication has established On The Town Limousines as Maryland's trusted choice for first-class travel and has been reflected in their exceptional reviews.
On The Town Limousines Reviews
See the most recent reviews for On The Town Limousines on their Google Business Profile
Danielle Wu
1
Messed up my wedding :’( I booked the First Lady, a white Lincoln for my wedding this past Saturday and this was the car that we got. We got a van and I hate vans. If I knew I was gonna get a van I would not have booked a limo service at the first place. Then 10 mins after we got to the reception venue I realized I left my heels and hair accessories for the reception in the car. We found the car parked around the corner but driver was not in, we called the driver and all phone calls went directly to voicemail ( I have phone record for this). So I ended up wearing Tom flats and no hair accessories for my reception and appeared stupid in my wedding video and photos. The driver also mentioned to us it’s her first time working with this company and she did take some very abrupt turns when driving. The driver was otherwise very sweet though. My main problem was getting a VAN for my wedding and not able to reach the driver when absolutely needed. It was a once in a life time event and I was very sad and disappointed.
Rachel Kalusin
1
To start, communicating with Becky leading up and after the wedding was pleasant and she was always professional.
Now to get to the reason they are getting an awful review lol. For my wedding we rented two buses to transport guests to and from my wedding. One bus was a 56 person bus and another party bus. The party bus experience was completely fine. This was the bus I was on with my husband and the wedding party. No complaints there.
The 56 person bus had many many problems. The 56 person bus got lost on the way to my wedding which caused my wedding to start late. And then got lost on the way back again. The driver made one of my guests direct her back to the hotel because she couldn’t figure it out. A 25 minute ride, turned into over an hour. But I could completely over look all of this if not for the lack of safety provided. My guests complained to me that the driver stopped and reversed on the highway after missing an exit. Instead of just taking the next exit she reversed a 56 person bus on a busy highway. I just can’t understand how that can be in line with the standards of a transportation company. The driver told my guest that she had never driven a bus this big before. Great. The company confirmed in an email that she was new.
I did ask them to conduct a review, which they said they would do. Unfortunately they said that the driver conducted herself in a good manor, because of course they don’t want to liable for putting people in danger. That’s a red flag if that’s what they find appropriate. Of course I wouldn’t say all this without providing receipts. You can find them attached to this review. The email I got from the company and just a couple of the many complaints I got from guests. If the company tries to deny these accusations, I can provide more.
For full disclosure, someone on the bus did get sick and I had to pay $650 for it. I did not fight the bill at all, I completely understand that I was liable for that. And honestly the passenger paid me for it, so I wasn’t out any money, so genuinely makes no difference to me.
I have seen the way that this company responds to negative reviews. They gaslight the reviewers and tell them that they are lying. I’m just not. I have no reason to lie. My wedding was perfect and beautiful, however it was not due to the performance of this company. Quite literally every other vendor performed beautifully. It’s a shame that they stand out as the only vendor I wish I didn’t book.
Please just book the more expensive options in the area. You’ve spent too much money and effort on your wedding or event to save on safety. Guests will remember how they felt on this bus, instead of the time they had at my wedding. That’s a shame. I’ve learned my lesson.
Lastly, I asked that this driver not drive 56 person buses anymore and they refused. So she could be your driver. Good luck!!
UPDATE: Like I thought the company is gaslighting. I didn’t “solicit” texts from my friends. How incredibly rude to assume something like that. Instead of taking my review seriously they’ve decided I must have asked my friends to say something bad. I’m not getting paid to write this? You didn’t refund me? I have nothing to gain to ask my friends to send messages like that? Wow I’m honestly appalled.
Channing Clayter
1
I rented a Sprinter for my best friend’s bachelorette party and the driver “read our pick up time wrong”. When I called him to see where he was he rudely asked “who is this? I’m not picking you up until 4”…our pick up time was at 11. We drove to the establishment to meet at the vehicle in an effort to not miss our plans. Ended up leaving around 11:45. Diana called to apologize and stated “if you guys want to go sightsee in DC after plans, there will be no overage charge”. Vehicle had a horribly blown speaker and wasn’t what I expected inside. 2 days after service they tried to charge my card for services plus 1 hour overage. When I questioned this they called me a liar about the overage fee waive and the owner was extremely rude. I would never use or recommend them again.
UPDATE: I had another card ready in hand when I was speaking with them about the balance this is not about the money. To make us almost miss our show which was paid for and not even apologize when you got on the phone was unacceptable as an owner of a business. That “hour” of overages according to your GPS was not a full hour. Another member of your staff is then lying to me about ever saying there would be no overages. I am beyond disappointed in this whole situation (I am just getting back to work from maternity leave and saving for a wedding which is why I transferred funds after reviewing my account and being able to cover what was owed to your company). I made the small claims court comment because you tried to imply that I couldn’t pay what was owed when you charged my card for an amount that was not communicated 2 days after service when you ran the card. Send the bill to my billing address (not the pickup address) and it will be taken care of. You should be ashamed of yourself.
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